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Saturday, August 15, 2026: Digital banking will undergo scheduled maintenance and will be inaccessible from 11:00 P.M. – 3:00 A.M. PST. We apologize for any inconvenience this may cause.

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Special Hours: Please note that our Member Experience Center and branches will be opening at 11:30am on Thursday, August 20th. Digital banking and surcharge-free ATMs remain available 24/7.

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We’re updating our member support options. Learn more and view FAQs here.

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Holiday Closure: All First Entertainment branches and our Member Experience Center will be closed July 3-4 in observance of Independence Day. Digital banking and surcharge-free ATMs remain available 24/7.

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How do you check the status of your loan application, specifically if you applied online?

If you applied online, checking your status is easy:

  1. Log in to Digital Banking (Desktop or Mobile App).
  2. Select “Open New Account.”
  3. Click “Check Loan Status.”
  4. Enter the requested information to view your loan status.

For security purposes, you’ll be asked to verify your identity before accessing your loan status.

Other Ways to Check Your Status:

  • Send a Secure Message: Use the Message Center in Digital Banking and include your loan application number in the subject line.
  • Call Us: Reach us at 888-800-3328 (Option 3) and follow the prompts.